Measuring Employee Happiness

Do you measure employee happiness?

• Why would you?
• Why wouldn’t you?

At one of our recent Workplace Wellbeing Innovation Forums we invited David Bellamy, CEO of Happiness Lab to show us how his clients measure their employee happiness using his platform.

Happiness Lab offers a daily check-in for employees to rate their happiness and to capture a few words on what’s influenced their rating that shows employers exactly what the mood of their company is right now… and through time.

The platform is simple, intuitive and quick to use.

Bu the big question from the audience full of HR professionals was:

Why would employees be honest about how they feel at work?

• It is too personal
• They won’t trust the system
• They won’t tell

David was confident that the happiness results worked for his clients and they gained insights about certain issues and acted quickly before letting them to escalate. He also pointed out that it takes some time to for employees to get used to the process but eventually they do open up. Apart from measuring their happiness they can also leave comments on a Happiness Wall. It is also worth to mention that the survey is totally anonymous and secure for its users.

But the audience was still sceptical…

A week later I went to see one of our clients – a government regulation authority. To my surprise they were passionately discussing a recent implementation of their bi-weekly happiness survey amongst their employees and their partners.

Every two weeks their senior team discuss any anomalies reported in the survey and immediately act on them. Simple things that most people spend years moaning about have been fixed and addressed quickly to ensure that their employees have the best working environment. Pretty impressive!

Where can you start with this?

How about measuring your own happiness first?

There is a free app available on iTunes called Mappiness – it is part of LSE’s (London School of Economics) happiness study. It helps you to measure and understand your own happiness.

Strikingly, this Mappiness study found that paid work is ranked lower than any of the other 39 activities people engage in throughout their week, with the exception of being sick in bed. 

Work appears to have such an adverse effect on people’s momentary well-being.

It is time to solve our unhappiness at work!

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